Alliance for Patient Medication Safety

Services

Your Path to Becoming a Better Pharmacy

APMS® Assists Community Pharmacies Reduce Risk and Improve Patient Care Using the Science of Safety.

Mistakes happen. Even within a well-designed workflow risky processes become normalized and your operations can shift slightly with staffing changes, new products, and new procedures.

The Pharmacy Quality Commitment+ (PQC+) program is a confidential, highly secure, continuous quality improvement program. Our training and resources help you build upon your existing CQI program and strengthen your safety culture. Pharmacies are provided a secure portal to report “near miss” and error data to identify risk in the prescription and patient care workflow.

APMS® PSO uses data to create safe practice recommendations to help pharmacies reduce errors and positively impact patient care.

IMPLEMENT BETTER WORKFLOWS

PQC+™ is a continuous quality improvement program that helps you establish a quality conscious workflow and identify, report, and analyze your quality-related patient safety events.

GET EXPERT SUPPORT

Our patient safety experts provide tips and medication safety recommendations so that you can review your operations to reduce errors and enhance patient care. We help you understand why errors and claims happen and provide tools to help prevent them.

MAKE INFORMED DECISIONS

Easy-to-use charts and spreadsheets allow you to view your reported events to aid you in determining process improvements within your company. Newsletters, webinars and other resources provide recommendations on best practices and operations, allowing you to compare your data with similar pharmacies.

When you work with a PSO, the protections apply to all of your patient safety work products, which includes RCAs and investigative analysis. APMS® PSO provides tools, training, and templates to walk you through the completion of a thorough and credible investigation. Ask our team how to get started today.

PQC+™ Program

Pharmacy is our focus. We understand how you operate and respect that your time is valuable, so we help you get the necessary paperwork completed and the training done quickly. Our program, Pharmacy Quality Commitment+™ (PQC+™), includes:

  • A secure web-based reporting portal to collect patient safety events
  • Tools to chart, graph, and analyze data
  • Expert advice, tips, and safe practices
  • Resources to help you meet accreditation and quality improvement requirements
  • Support to build a Just Culture of safety
  • QA Continuing Education and training opportunities

Training & Education

Getting started is simple and straightforward, but like any effective management process will require time, effort and a commitment to improvement to be truly effective. But don’t worry, the experts on staff at APMS® have helped thousands of pharmacists successfully incorporate the Pharmacy Quality Commitment into their workflow and are eager to help you too.

We give you the tools to establish a positive patient safety culture in your pharmacy — one where your employees will be engaged and encouraged to work together as a team to avoid mistakes. There are detailed, step-by-step instructions, video tutorials, and all the paperwork you need to be up, running, and compliant in no time.  If you need to train a large group our customer service team will facilitate virtual training for your entire team.

The APMS® PSO provides feedback, safe practice recommendations and case studies through quarterly newsletters, medication safety tips and continuing education.